|
Kin members,
If you or anyone else are receiving harassment from anyone in the game, there are a few simple steps you can do according to Turbine's harassment policy as stated in the terms of agreement.
1. IGNORE. This is your first weapon of defense. If someone annoying you, saying things offensive, or just generally being agressive, add them to your ignore list. once they are on your ignore list you will never hear from that character again.
2. Take Screenshots. Use the F11 key on your keyboard to take a .jpg picture of your screen. If we can get evidence of someone harassing you, then we can get them banned.
3. Report the Harassment. Use the trouble ticket system in the game to report the person for harassment. Ususally this is what will lead to the banning of the accounts. Don't expect Turbine to lock out someone on their first complaint. They will say things like, did you ignore the person and do you have screenshots. Don't do this until after you have done steps 1 and 2.
Lateral things you can do are to report the incident to the kinleader who can talk to the offenders kinleader and perhaps have them removed from their kinship.
Things to NOT do.
1. Do not retaliate in anyway.
2. Do not argue.
3. Do not engage.
Remember it is up to you to stop harassment. I find that Ignoring them usually corrects the problem in the end.
Adanithir
|